Return/Refunds

Our Policy is 30 days
If you’re over 30 days from purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include why you're returning your item(s).

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 14 business days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@waywardbutterfly.com

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Your satisfaction is our goal, and we want to make things right. Please let us know how we can help you efficiently and we will do everything listed in our terms for refund and returns.

Late or missing refunds
Processing may take up to 14 business days.

If after 14 days from initial request you have not received your refund, please contact us at info@waywardbutterfly.com